Shipping Info
Last Updated: 02 Jun 2026 +03
TXON - Shipping Policy
Shipping Coverage
TXON currently delivers within the Hashemite Kingdom of Jordan only. Delivery is available to most cities and regions through our delivery partners.
Shipping Options
TXON offers standard shipping for all orders.
Shipping availability and delivery timelines may vary depending on:
- Delivery location
- Product size and weight
- Product category
- Warehouse availability
Some items may require additional handling time.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Please note:
- Some items cannot be delivered to P.O. Boxes
- Large items or valuable products may require:
TXON is not responsible for delays caused by incorrect address information.
Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Fridays or public holidays.
- You will receive a shipping confirmation notification once your order is shipped.
Delivery Time
Estimated delivery time:
48 hours up to 7 business days
Delivery time depends on:
- Delivery location
- Product type
- Courier partner
- Availability
Remote areas may require additional time.
Shipping Fees
Shipping fees are:
- Calculated based on location and product
- Displayed during checkout
- Confirmed on the order confirmation page
Shipping fees are non-refundable once the order has been shipped.
Delivery Delays
Delivery may be delayed due to:
- Weather conditions
- Public holidays
- Courier delays
- Remote locations
TXON is not responsible for delays caused by third-party delivery companies.
Delivery Issues
If your order:
- Has not been delivered, or
- Is marked as delivered but not received
Please contact TXON Customer Service within:
48 hours of the delivery update
Failed Delivery
If delivery fails due to:
- Incorrect address
- Customer unavailable
- No response
TXON reserves the right to:
- Charge a re-delivery fee, or
- Cancel the order and deduct shipping costs